Setting Session Timeout Option

Manager users have the ability to increase the application's session timeout on the Security Setup page. This is a subscription level setting that applies to all new user sessions.

The default setting of 60 minutes is considered best practice. It may be desirable to increase this setting so that users do not lose their place in the application, for example when conducting routine business, attending meetings and taking breaks. To accommodate for these situations, a Manager may choose to increase the session timeout to a maximum of 240 minutes. The added security risk of increasing the application time out beyond 60 minutes can be mitigated by insuring that screen savers at the operating system level are set to time out after a reasonable amount of time that's in line with your corporate security policies.

 

To specify session timeout:

1.    Go to Setup > Security.

2.    In the Session Timeout section, enter between 5 and 240 minutes. This is the length of time a user's session may be inactive before automatically timing out.

3.    Click Save.

Note: Users must login again for this setting to take effect.

 

Related Reading

Setting Password Security Options

Restricting Access to the Service

Setting Remediation Options